SERVICE LEVEL : 3 Years Next Day Onsite 9x5
SUPPORT TYPE : Onsite HW
COVERAGE WINDOW: 9 x 5 (9 hrs & 5 days)
RESPONSE TIME : Next Business day
DURATION : 3 Years
SUITS : HP LaserJet P2035, P2055 series Printer
SERVICE DESCRIPTION:-
* An authorised representative will arrive at the users site to begin HW maintenance service the next day after the service request has been logged & for which there is a contracted coverage window
* Available during business hours Mon to Fri excluding public holidays
* Only available for locations with 80kms of an authorised service provider unless agreed otherwise