SVC TYPE: 3 Years Return to HP 9x5
SUPP TYPE: Offsite-HW
COVERAGE WINDOW: 9 x 5 (9 hrs and 5 days)
TURN AROUND TIME: 3 Business Days
DURATION: 3 Years
SUITS : HP LaserJet P2035, P2055 Printers
SVC DESCP:
* This package includes offsite hardware support at a HP authorised Repair
Centre during business hours Monday to Friday excluding HP holidays
with a standard Turn-Around-Time of 3 full business days on receipt of
the equipment from the customer
* After remote diagnosis and support the customer will deliver the faulty
unit to the Repair Centre
* Will return the repaired or replaced unit to the customer
* Turn-Around-Time is measured from when the unit arrives at the Repair
Centre until it is ready for return-shipment to the customer