This affordable IP phone provides single-button access to key team members or to support calls in contact center queues.With 16 lines, the Cisco IP Phone 7861 is ideal for active users such as administrative staff, managers, and agents in contact centers.
Versatile display options
The Cisco IP Phone 7861 features a 3.5-inch monochrome LCD display, offering clear and crisp visuals. With support for multiple languages including Arabic, English, French, and Spanish, it ensures a user-friendly experience for a global workforce.
Enhanced call management
Equipped with 16 programmable buttons, the Cisco IP Phone 7861 streamlines call operations such as Call Forwarding, Call Hold, Call Transfer, and more. Its comprehensive call services and indicators for headset, speakerphone, and voice messages enhance user efficiency and productivity.
Robust connectivity and security
This model supports Power over Ethernet (PoE) and features two Ethernet ports, facilitating seamless integration into existing networks. With advanced security protocols including IEEE 802.1X, and support for multiple VoIP protocols, it ensures secure and reliable communication.